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Discussion topic: Emails not sending from outlook but being received ok, is this a new general issue?

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This message was authored by GAZM This message was authored by: GAZM

Re: Problems with Yahoo emails

I managed to send email from explorer on PC but cannot send from mail on iphone.  just sits in outbox

This message was authored by KarenE777 This message was authored by: KarenE777

Re: Problems with Yahoo emails

I called the call centre back and got a different person. They were really helpful. They had not heard anything about problems between Sky and Yahoo and said there was no need to migrate to another provider.   

Mr+Herbs
Topic Author
This message was authored by Mr+Herbs This message was authored by: Mr+Herbs

Re: Emails not sending from outlook but being received ok, is this a new general issue?

Hi, finally got through to someone and managed to send an email via the sky website in yahoo mail but outlook still not working they were not sure if there is a general issue but advised waiting 24 hours!!

This message was authored by Jon+Herd This message was authored by: Jon+Herd

Re: Problems with Yahoo emails

Me too, on my PC and Android tablet. All the server settings appear to correct and certainly haven't changed since yesterday. I CAN send via the website but would prefer not to have to. No problems reported with Sky elsewhere. 

 

I'm reluctant to call Sky and will keep an eye on this page. Any advice would be appreciated.

This message was authored by CKKTMoore This message was authored by: CKKTMoore

Re: Emails not sending from outlook but being received ok, is this a new general issue?

Me too! There was a problem connecting to the server. Your email will be sent as soon as the connection is restored.

Tried multiple devices, worked fine yesterday..?

This message was authored by AniWright This message was authored by: AniWright

Re: Emails not sending from outlook but being received ok, is this a new general issue?

I have the same problem
was working on Sunday but not today

This message was authored by AniWright This message was authored by: AniWright

Re: Emails not sending from outlook but being received ok, is this a new general issue?

Works fine on Webmai, but not in Outlook

Mr+Herbs
Topic Author
This message was authored by Mr+Herbs This message was authored by: Mr+Herbs

Re: Emails not sending from outlook but being received ok, is this a new general issue?

Emails have just started sending so it looks like Sky/Yahoo have resolved the issue, thanks everyone for your input.

This message was authored by Reallyfree This message was authored by: Reallyfree

Re: Can’t connect to server

Problem is back! Not sending - stuck in outbox. It's been fine since the June posts. 

This message was authored by sarahadavies This message was authored by: sarahadavies

Can’t send emails

I can't send emails from my yahoo account 

This message was authored by Maccman This message was authored by: Maccman

Can receive but not send emails

I've not been able to send emails all day from Outlook on either my PC or my tablet.  I can however send emails from sky.com so, I'm a little lost and would appreciate any suggestions.

This message was authored by jayach This message was authored by: jayach

Re: Can’t connect to server

Posted by a Superuser, not a Sky employee. Find out more

@Reallyfree wrote:

Problem is back! Not sending - stuck in outbox. It's been fine since the June posts. 


No, it's a completely different problem. The SMTP serever was down, but it appears to be back up now.

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t send emails

Posted by a Superuser, not a Sky employee. Find out more

@sarahadavies @Maccman 

There are ongoing issues with the sending of emails at present apparently.

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This message was authored by Alien+LV426 This message was authored by: Alien+LV426

Re: Can’t connect to server

I can now send again - using Thunderbird.

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