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Discussion topic: Email

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This message was authored by Wayne213 This message was authored by: Wayne213

Email

I'm not receiving emails, I even sent one from my business email to my personal one but never got it. Any suggestions?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

Can you see them if you log in here: https://www.sky.com/signin/email

This message was authored by caesarome This message was authored by: caesarome

Re: Email

Posted by a Superuser, not a Sky employee. Find out more

@Wayne213 

If you can't see them via your online email account as per the link posted by @Mark39 are they in your spam/trash/bin folders.

 

If they are not take a look at these settings:

 

Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

If you have had to make then logout and change your password:

https://skyid.sky.com/resetpassword/

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