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Discussion topic: Email replies going to Hotmail, and I don't have Hotmail!!

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Avatar for lucy+jean
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This message was authored by: lucy+jean

Message posted on ‎18 May 2023 08:07 AM

Email replies going to Hotmail, and I don't have Hotmail!!

Yesterday I had my emails hacked, and after a lot of heartache, and help from sky fraud managed to change my password. Now when I send an email I get a message saying REMINDER  You will not receive replies to this email at..............sky.com. They will be sent to ............hotmail.com. I have never had Hotmail!!

I am receiving emails o.k. but every time I reply this message comes up, and I can't find replies sent to me.!!

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎18 May 2023 09:58 AM

Re: Email replies going to Hotmail, and I don't have Hotmail!!

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

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