0

Discussion topic: Edit Sky iD email address but I am in Germany

Reply
This message was authored by: Matthew.Robinson

Edit Sky iD email address but I am in Germany

I want to edit the Sky iD email address in my details. This is the email address to be used to recover my email.

However I am in Germany and I can't enter my mobile number to verify.

Reply

All Replies

This message was authored by: Mark39

Re: Edit Sky iD email address but I am in Germany

Posted by a Superuser, not a Sky employee. Find out more

What's happening when you try to enter your mobile number?

Avatar for Matthew.Robinson
Level 1 icon
Topic Author
This message was authored by: Matthew.Robinson

Re: Edit Sky iD email address but I am in Germany

I can't enter it as the country code is set to UK and I can't change it to Germany

This message was authored by: Mark39

Re: Edit Sky iD email address but I am in Germany

Posted by a Superuser, not a Sky employee. Find out more

I don't think there's a way you can change it then, I'm afraid, Sky's  expectation being that they're providing services to customers in the UK only. I would guess.

Reply