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Discussion topic: Does anyone know how to recover a personal outlook folder password?

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This message was authored by: CBD99

Does anyone know how to recover a personal outlook folder password?

I am unable to access my sky email on my PC. I get an error message saying to try again.  When I try ccessing via Outlook I get asked for my personal folder password which I set in 2013, and never recorded.

 

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This message was authored by: Mark39

Re: Does anyone know how to recover a personal outlook folder password?

Posted by a Superuser, not a Sky employee. Find out more

Not sure what you mean by your personal folder password. Do you mean your Sky Yahoo Mail password?

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This message was authored by: CBD99

Re: Does anyone know how to recover a personal outlook folder password?

Hi,  No I have an outlook personal folder where all my emails are and this folder (a pst folder) is password protected and I have forgotten the password.

 

This message was authored by: Mark39

Re: Does anyone know how to recover a personal outlook folder password?

Posted by a Superuser, not a Sky employee. Find out more

Ah, OK. I would suggest googling it (there are several results) or trying Microsoft's Outlook forum.

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This message was authored by: CBD99

Re: Does anyone know how to recover a personal outlook folder password?

Thank you for replying.  I'll try google and then upload pictures if I can't resolve the issue.

This message was authored by: Mark39

Re: Does anyone know how to recover a personal outlook folder password?

Posted by a Superuser, not a Sky employee. Find out more

@CBD99 just a (perhaps unnecessary) word of caution: be wary of downloading software which is said to resolve this for you. 

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