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Discussion topic: Can't change rich text to plain text as no Icon

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This message was authored by: Mike_

Can't change rich text to plain text as no Icon

Hi I can't change rich text to plain text as I have not got the Icon on my yahoo email on my samsung phone? Therefore, if I send an attachment it shows the whole document in the text. Any ideas Thanks Mike
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This message was authored by: caesarome

Re: Can't change rich text to plain text as no Icon

Posted by a Superuser, not a Sky employee. Find out more

@Mike_ 

Are you using the Yahoo email app or do you login to the website via a browser ?

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This message was authored by: jayach

Re: Can't change rich text to plain text as no Icon

Posted by a Superuser, not a Sky employee. Find out more

If you are sending it as an attachment, it will depend on the document itself, so what kind of document is it?

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This message was authored by: Mike_

Re: Can't change rich text to plain text as no Icon

Yahoo email app

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This message was authored by: Mike_

Re: Can't change rich text to plain text as no Icon

I've tried several different docs. Though mainly just copies of a single sheet a4 doc.

This message was authored by: jayach

Re: Can't change rich text to plain text as no Icon

Posted by a Superuser, not a Sky employee. Find out more

How was the document created, as that is where the formatting is set.

What app created the document? You can't change the format when sending, or are you trying to add the contents of the document into the body of the email?

 

Please explain just what you are trying to achieve, and have you successfully done it before?

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This message was authored by: Mike_

Re: Can't change rich text to plain text as no Icon

Hi

 

It doesn't matter what doc I try to send it doesn't attach as I would want.

 

Say for instance I took a photo of a sheet of A4 paper. When I attach it, it shows the full sheet in the email. What I want it to do is go as an attachment so the receiver has to open it to see what it is. Otherwise I can only send a few sheets at a time as the email would be too big if I tried to send say more than 5 sheets fully showing in the email.

 

Thanks for any help

This message was authored by: jayach

Re: Can't change rich text to plain text as no Icon

Posted by a Superuser, not a Sky employee. Find out more

I suspect what you are seeing is just the way the Yahoo app displays it, the recipient will see it however their app/client displays it.

If you have more than one email address try sending an email to yourself, or send one to a friend and ask how they see it.

 


@Mike_ wrote:

Say for instance I took a photo of a sheet of A4 paper. When I attach it, it shows the full sheet in the email.


If you take a picture of a document, it is a pcture and not a document, so will be treated as such. If you want to send it as a document you will need to scan it and convert it to, for instance, a PDF. 

Do you use email only on your phone?

 

Edit: You may find this useful:

 Scan files as PDFs with your mobile device - Computer - Google Workspace Learning Center

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