Can’t add email account after deleting it

[JS6]

Sky email couldn't connect to server so deleted it after checking I had latest update and now can't add email again 

[caesarome]

What problem are you having adding it back and is this via an app or program like Outlook ?

[JS6]

Tried to add on phone in settings. Add an account. Finally put it back but it is still saying cannot connect to server. Plus when emails arrive they are not downloading. Thanks

[caesarome]

Have you tried using these settings when adding it, so select not yahoo:

Select either "Other" or "Not Yahoo" then use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

[jayach]

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@JS6 wrote:

Tried to add on phone in settings. Add an account. Finally put it back but it is still saying cannot connect to server. Plus when emails arrive they are not downloading. Thanks

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Would this happen to be an iPhone? Those problems are often reported on iOS devices.

[JS6]

Yes iPhone 

[caesarome]

So did the settings I posted work ?

[JS6]

Yes. At least I'm hoping so. Seems to be ok now thanks