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Discussion topic: Can’t access emails as I have a new phone
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This message was authored by: Cabourn
Message posted on 13 Jan 2025 09:02 AM
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Can’t access emails as I have a new phone
Have a new phone and can't access emails on yahoo as it sends an authentication code to the old phone number. Which I don't have access to
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Jan 2025 09:44 AM
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Re: Can’t access emails as I have a new phone
If you kept a separate note of the Recovery Code as Sky recommended, you can use it to turn off 2 step verification and then set it up again using your new mobile number.
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