Can’t Access my Sly email account via Yahoo on my iPad

[Peckhouse]

I receive the message "You don't have permission to access ........L on this server.

Reference .........

curiously, no such problem on my iPhone12!

[caesarome]

Is this the link you are trying to use to access your email account:

https://skyid.sky.com/signin/email/

[Peckhouse]

No - it is via the Yahoo mail App

[caesarome]

Have you delete the account from it then set it up again ?

[Peckhouse]

Indeed yes - and I have tried using a new password provided by Yahoo 

[Peckhouse]

And when I try to access my account via https://skyid.sky.com/signin/email/ on my iPad I get the same "Access Denied" message

[caesarome]

Are you using anything like a VPN, if so try disabling it.

[Peckhouse]

With the VPN turned off still no access!

[caesarome]

If you are using a Wifi connection try a reboot of your broadband router and also the device.

[Peckhouse]

Tried both but no effect!

[jayach]

When you say it is working on the iPhone, is that on mobile and Wi-Fi?

If the iPhone is working on Sky's Wi-Fi, but the iPad isn't, it sounds like a problem with the iPad