Can no longer access my Sky email account

[AngryPerson2]

Have tried all online help guides provided by Sky. Still unable to access email account. Have tried resetting passwords, checking browser versions, clearing history and cookies. Any help welcome. Thank you

[Mark39]

I assume you're trying to access Sky Yahoo Mail using your browser. What's the error message when you try to log in?

[AngryPerson2]

I keep getting told I donot have a Sky Email account but like many others I have had a Sky Email account for probably more than 15 years!!!!??? Any help welcome

[Mark39]

I've added your post to your earlier thread, as I assume it's what you're replying to.

Do you subscribe to any Sky services? If not, Sky delete your email account if you don't log in regularly.

Are you logging in to the correct Sky ID?

[jayach]

Are you able to log in here: https://www.sky.com/myaccount/my-details

If so what happens when you select Yahoo Mail, from the drop down menu under your name, top right?

[AngryPerson2]

It says you do not have an email account? have used regularly but suddenly no way of accessing?

[Mark39]

@AngryPerson2 you're not really helping us with answers to the questions asked. From what you're saying, it looks like your account has,been deleted, but it's probably best you follow it up directly with Sky.

[caesarome]

Are you using the correct login details and if so when did you last login to it ?