Anyone no longer a sky customer and had problems with keeping their email address.

[SteveLP]

Looking at moving provider but obviously got some many companies linked to my sky email address. Anyone left and had problems, I think they say it's fine to keep the address as long as it's used especially as it's not even them that maintain it but Yahoo these days.

[caesarome]

As long as you login to it via the Sky website regularly then you can keep it open and use.

[SteveLP]

So it needs to be via the website not thru something like Outlook? Or just a login, any idea how often

[jayach · Accepted solution]

I left over 10 years ago and still use my Sky email. I generally only use Outlook to access my email, and I believe that is all that is necessary to keep it active, however I do access via the webmail occasionally, so perhaps that is what keeps it active. Once every couple of months should easily be enough.

Here is what Sky say about it:

Inactive Sky Yahoo Mail accounts | Sky Help | Sky.com

[caesarome]

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@SteveLP wrote:

So it needs to be via the website not thru something like Outlook? Or just a login, any idea how often

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Once every few months should keep it active or if you can why not login on the 1st of each month ?

[SteveLP]

Thanks, Jayach, good to get some confirmation from someone who's no longer a customer.