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Discussion topic: After being hacked, I now receive emails to my deleted folder. How can I get emails to my inbox?

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This message was authored by: Robin+Bennie

After being hacked, I now receive emails to my deleted folder. How can I get emails to my inbox?

I've been hacked.  I've changed my password.  I receive new emails to my deleted items folder.  How can I get them to arrive in my inbox again?

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This message was authored by: caesarome

Re: After being hacked, I now receive emails to my deleted folder. How can I get emails to my inbox

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

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This message was authored by: Mark39

Re: After being hacked, I now receive emails to my deleted folder. How can I get emails to my inbox

Posted by a Superuser, not a Sky employee. Find out more

You may have a filter set up diverting them. Go to Settings > More settings > Filters, to check.

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This message was authored by: Robin+Bennie

Re: After being hacked, I now receive emails to my deleted folder. How can I get emails to my inbox

Thanks for your suggestion.  I've reviewed my filters and it would appear is if I've none.  So that's not the problem, as far as I can see.

This message was authored by: jayach

Re: After being hacked, I now receive emails to my deleted folder. How can I get emails to my inbox

Posted by a Superuser, not a Sky employee. Find out more

Setting up filters is definately one of the things the scammers do,

Are you checking here:

jayach_0-1661963082520.png

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