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Message posted on ‎29 Apr 2024 12:17 PM

2 years of emails deleted by fraudster (bereavement).

Our Dad has died. This is his email. 

His House mate had access to his email account from Febuary and deleted 2 years worth of emails which prevents the family from finding Dads will. 

Is there a process in which we can have his email restored please? 

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This message was authored by: Mark39 Answer

Message posted on ‎29 Apr 2024 01:18 PM

Re: 2 years of emails deleted by fraudster (bereavement).

Posted by a Superuser, not a Sky employee. Find out more

@MarkCooper11 I assume they're not still in the Deleted folder. You could try the link here, but suspect it won't recover emails which have been deliberately deleted.

https://help.yahoo.com/kb/sln2552.html;_ylt=AwrIfZu3jy9mSQQAppBLBQx.;_ylu=Y29sbwNpcjIEcG9zAzEEdnRpZA...

 

If that doesn't work, there's no way to recover them so far as I know.

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Message posted on ‎29 Apr 2024 12:36 PM

Re: 2 years of emails deleted by fraudster (bereavement).

Posted by a Superuser, not a Sky employee. Find out more

@MarkCooper11  You're not talking to Sky via the forum, unless the emails are still in the deleted folder I don't think they can be recovered.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Mark39 Answer

Message posted on ‎29 Apr 2024 01:18 PM

Re: 2 years of emails deleted by fraudster (bereavement).

Posted by a Superuser, not a Sky employee. Find out more

@MarkCooper11 I assume they're not still in the Deleted folder. You could try the link here, but suspect it won't recover emails which have been deliberately deleted.

https://help.yahoo.com/kb/sln2552.html;_ylt=AwrIfZu3jy9mSQQAppBLBQx.;_ylu=Y29sbwNpcjIEcG9zAzEEdnRpZA...

 

If that doesn't work, there's no way to recover them so far as I know.

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Message posted on ‎29 Apr 2024 01:22 PM

Re: 2 years of emails deleted by fraudster (bereavement).

Posted by a Superuser, not a Sky employee. Find out more

If they are not on the deleted folder and that Yahoo's retrievel doesn't work then they will be gone for good is they were not backed up via an app or program like Outlook.

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