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Discussion topic: your employees made a mistake
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This message was authored by: Iulia31
Message posted on 27 Jan 2025 01:05 PM
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your employees made a mistake
good evening, on November 11th an internet cable was connected to my house... but the guys who connected the cable from the pole to the house made a mistake and connected it not to my house but to the neighbor's and now I have problems with the neighbor and because of this... can you fix this!!!!!
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 27 Jan 2025 04:03 PM
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Re: your employees made a mistake
@Iulia31 You're not talking to Sky customer services, unless there is a fault with the line I doubt Sky will ask Openreach the network owner to move it.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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