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Discussion topic: woops broad band i had broad band installed wednesdaynot connecting to tv

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This message was authored by: stephenp2

Message posted on ‎17 Jul 2025 11:28 AM

woops broad band i had broad band installed wednesdaynot connecting to tv

I had BB connected yesterday (Wednesday) I cannot get my normal TV apps to work, and i am not computer savvy please help me to set up the broadband connection to my TV

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This message was authored by: GD1

Message posted on ‎17 Jul 2025 11:35 AM

Re: woops broad band i had broad band installed wednesdaynot connecting to tv

Posted by a Superuser, not a Sky employee. Find out more

@stephenp2  No none lnows what TV you have? What make & Model is it?

 

If it's not a Glass TV have you looked at the user manual for your actual TV set there should be steps there about setting up/resetting wifi on your TV.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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