wifi keeps dropping even though it says its all ok on your website

[Johnpremier1]

wifi drops all the time every 10 minutes or so we work from home so its extremely frustrating i think the external cable is damdged 

[Tom-W19]

Hi @Johnpremier1 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Johnpremier1 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.