0

Discussion topic: when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari?

Reply
Avatar for Anita16
Level 2 icon
What's this?
This message was authored by: Anita16

Message posted on ‎22 Apr 2024 12:38 PM

when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari?

I am trying to split the bands  but when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari and then I cannot do anything g except press back button which just takes me back and the tick box has the tick back in it - any help please? 

Report post
Post 1 of 6
713 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎22 Apr 2024 12:41 PM

Re: when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari?

Posted by a Superuser, not a Sky employee. Find out more

@Anita16 

 

Can you try a chrome browser preferrably with an etherneted device

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 6
710 Views
0 Likes
Reply
Confetti Ring
Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎22 Apr 2024 12:45 PM

Re: when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari?

Posted by a Superuser, not a Sky employee. Find out more

@Anita16 there is a bug where the web interface for Sky hubs wont work properly with Safari.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 3 of 6
703 Views
0 Likes
Reply
Avatar for Anita16
Level 2 icon
What's this?
Topic Author
This message was authored by: Anita16

Message posted on ‎22 Apr 2024 12:58 PM

Re: when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari?

@cookiemonsteruk I am using iPhone and iPad which is Safari -can I  change one of these to chrome? 

Report post
Post 4 of 6
696 Views
0 Likes
Reply
Confetti Ring
Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎22 Apr 2024 01:04 PM

Re: when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari?

Posted by a Superuser, not a Sky employee. Find out more

@Anita16 

 

You should be able to download the chrome browser for iphone/ipad from the app store

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 5 of 6
688 Views
Reply
Avatar for Anita16
Level 2 icon
What's this?
Topic Author
This message was authored by: Anita16

Message posted on ‎22 Apr 2024 01:12 PM

Re: when I uncheck the wifi box and click apply for 2.4Ghz I get message cannot connect to safari?

Thanks for help - I'll give that a try 

Report post
Post 6 of 6
683 Views
Reply
Reply