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Discussion topic: sky tv will not connect to my 4g ee router

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This message was authored by: stewart54

Message posted on ‎03 Oct 2024 10:41 AM

sky tv will not connect to my 4g ee router

is any one having or had issues connecting a 4g ee router to sky it just does no connect had no issues in the past when i was using a router from 3 on 4g 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎03 Oct 2024 10:44 AM

Re: sky tv will not connect to my 4g ee router

Posted by a Superuser, not a Sky employee. Find out more

@stewart54 

 

What sky router do you have?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: TimmyBGood

Message posted on ‎03 Oct 2024 10:44 AM

Re: sky tv will not connect to my 4g ee router

Posted by a Superuser, not a Sky employee. Find out more

@stewart54 

 

Connecting a cellular data router to which Sky platform?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: stewart54

Message posted on ‎03 Oct 2024 10:45 AM

Re: sky tv will not connect to my 4g ee router

hi dont have a sky router its a router from EE 4g hub 

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Message posted on ‎03 Oct 2024 10:46 AM

Re: sky tv will not connect to my 4g ee router

sky q 

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Message posted on ‎03 Oct 2024 10:57 AM

Re: sky tv will not connect to my 4g ee router

some one must have come accross this where it does not connect to the router is there any contact number for sky help 

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This message was authored by: TimmyBGood

Message posted on ‎03 Oct 2024 11:35 AM

Re: sky tv will not connect to my 4g ee router

Posted by a Superuser, not a Sky employee. Find out more

@stewart54 

 

https://www.sky.com/help/articles/setting-up-sky-q-connect-to-third-party-router 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎03 Oct 2024 11:48 AM

Re: sky tv will not connect to my 4g ee router

I've done all that I've heard there could be ipv4 ipv6 issues 

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