Discussion topic: sky still charging me after I cancelled my account

This message was authored by: Cholsey · ‎26 Aug 2022

Hi,

i cancelled my broad band account as I was out of contract and sky increased my charge by £15 a month. Sky are still debiting my account even although my service is now cancelled and I have a 'sorry you are leaving letter'.

I take it this is a common issue with Sky. Any ideas how to get a refund. Like most people money is tight at the moment and I dont want to be double charged for a service im not using!

This message was authored by: Daniel0210 · ‎26 Aug 2022

@Cholsey

What date did you cancel?

When was your last day of connection?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: sky still charging me after I cancelled my account

sky still charging me after I cancelled my account

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