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Discussion topic: sky full fibre broadband

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This message was authored by panicbuy69 This message was authored by: panicbuy69

sky full fibre broadband

We have just recieved an email from open reach to say full fibre is available in our area now.
We have been on standard broadband for approx 3 years and can just about get 6mb/s so very poor indeed.
Iam interested in the ultrafast plus package and its saying upto 500mb/s 
If i do order this can someone explain the process please regards to bt openreach coming out and what they need to do as we have not seen them laying any cable.
The property is approx 10 years old 
Also would my current router work with fibre as it was the one they sent when we ordered sky q 
Any help would be great 
20240511_234732.jpg

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This message was authored by Chrisee This message was authored by: Chrisee

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69 if your current phone line is delivered from a pole then the new fibre service is likely to follow the same route and you msy well not have noticed the fibre distribution points on the poles. If underground then the fibre will normally follow the same route.

If you order from Sky then they handle the switch over which should be seamless. You will be given a date for the installation which requires a home visit where you can discuss where you want the new ONT unit which replaces the phone socket. Its a small wall mounted white box which requires power. The engineer will drill a hole to the outside for the fibre pigtail cable which is used to connect to a small grey Customer Service Point box where the fibre cable from the road terminates which may have been fitted a few days before or on the same day. 

Your existing SR203 Sky hub is the standard unit used for full fibre. Instead of a phone cable you will be sent a "conversion kit" which is simply a short ethernet cable thst the engineercwill use to connect from the ONT to the WAN port on the hub (doubles as LANport 4). The sevice will be demonstrated to you.

 

Couple of warnings first Sky do not always offer availability at the sametime Openreach email you itvcan take a few weeks before you can order. The voice services switches to being through the Hub and your phone extention points no longer work. On dome installs things go wrong on a switch from copper to fibre you should keep the old service until the new one is up and running but dates can slip. 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69 wrote:

 what they need to do as we have not seen them laying any cable.


Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
panicbuy69
Topic Author
This message was authored by panicbuy69 This message was authored by: panicbuy69

Re: sky full fibre broadband

how do i remove the address 

This message was authored by Highlinder This message was authored by: Highlinder

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69  Generally taking a screenshot you just make sure you don't take that information as part of the screenshot.



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
panicbuy69
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This message was authored by panicbuy69 This message was authored by: panicbuy69

Re: sky full fibre broadband

Screenshot (79).png

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69 

 

'UG congested duct'

 

So delivery of a new optical circuit would be underground, and not entirely straightforward.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
panicbuy69
Topic Author
This message was authored by panicbuy69 This message was authored by: panicbuy69

Re: sky full fibre broadband

so who would do this work bt openreach or sky themselves.
would they have to dig road up

This message was authored by Chrisee This message was authored by: Chrisee

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69 if roads need digging up thstvwould be organised by Openreach. Sky's engineers do final installs and some overhead work. If the road does need digging then it can take quite a while as the local authroity needs to give permission for the work. Hopefully a roding  team can clear the duct without digging it up..

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
panicbuy69
Topic Author
This message was authored by panicbuy69 This message was authored by: panicbuy69

Re: sky full fibre broadband

I have not ordered the sky fibre as yet as i am waiting for a call from sky tomorrow.
As i said i just about get 6mb/s as iam on standard broadband.
How good is sky with fibre to the house.
Iam looking at ordering the ultrafast plus package 500 mb/s
These are my other optionsScreenshot (82).png

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69 wrote:


How good is sky with fibre to the house.

 


All FTTP over the Openreach network is essentially the same wholesale product in different speed bands: the difference is in pricing, support and the router hardware which each ISP offers.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69 

 

As you are on adsl copper all the way back to the exchange all those options are open to you as they all will be through fibre optic.  The choice is your's . Do you need 500Mbps right away.  You could try any of the slower speeds and upgrade any time

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
panicbuy69
Topic Author
This message was authored by panicbuy69 This message was authored by: panicbuy69

Re: sky full fibre broadband

Thanks for all replys 

Would it be better to buy a decent router or stick with my original one sky provided when we got sky q or go for the router they charge for 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: sky full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@panicbuy69 

 

The one in the first image is the latest free router for your existing line and for fttp.  It will struggle to give full 500Mbps and above via wifi to any single device.  

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
panicbuy69
Topic Author
This message was authored by panicbuy69 This message was authored by: panicbuy69

Re: sky full fibre broadband

So would it be best to buy one 

Could you recommend one pls

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