0

Discussion topic: sending back equipment

Reply
This message was authored by kayharley1990 This message was authored by: kayharley1990

sending back equipment

I have just received the box to send back my broadband hub but its not big enough and it weights more then what it should 

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: sending back equipment

Posted by a Superuser, not a Sky employee. Find out more

@kayharley1990 there are multiple models which vary in form but as you are not paying for the return carraige weight is not an issue for you. Use what ever packaging you can find but make sure it is well packed and you use the labels Sky provide. The risk of breakage is fairly low as the units are pretty tough. Keep your proof of postage

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion