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Discussion topic: ridiculously slow wifi speeds

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This message was authored by: tammtam

Message posted on ‎08 Feb 2024 09:47 PM

ridiculously slow wifi speeds

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I believe my wifi speed is very slow for what it is as when using my computer I only have around 2mbps of upload and download speed and have no idea of how to fix it

 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎08 Feb 2024 10:13 PM

Re: ridiculously slow wifi speeds

Posted by a Superuser, not a Sky employee. Find out more

@tammtam  What speeds are you supposed to get between on your connection?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎09 Feb 2024 11:24 AM

Re: ridiculously slow wifi speeds

@tammtam 

 

The connection is downloading data at 17Mbps and uploading data at 3Mbps at the time you took the router stats. But saying that looking at the router stats it looks likely you are below your minimum guaranteed speed (MGS) which is reporting at 18Mbps currently, so I'd do a broadband line test and see whether it will allow you to book an engineer to fix the issue.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS. Dr Mae-03 PhD.
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