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Discussion topic: ridiculously slow wifi speeds

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This message was authored by tammtam This message was authored by: tammtam

ridiculously slow wifi speeds

tammtam_0-1707428774216.png

I believe my wifi speed is very slow for what it is as when using my computer I only have around 2mbps of upload and download speed and have no idea of how to fix it

 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: ridiculously slow wifi speeds

Posted by a Superuser, not a Sky employee. Find out more

@tammtam  What speeds are you supposed to get between on your connection?



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This message was authored by mae-3 This message was authored by: mae-3

Re: ridiculously slow wifi speeds

@tammtam 

 

The connection is downloading data at 17Mbps and uploading data at 3Mbps at the time you took the router stats. But saying that looking at the router stats it looks likely you are below your minimum guaranteed speed (MGS) which is reporting at 18Mbps currently, so I'd do a broadband line test and see whether it will allow you to book an engineer to fix the issue.

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Zen internet on G.fast (250Mbps down, 50Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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