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Discussion topic: red los light on ONT - no internet

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This message was authored by 45tc This message was authored by: 45tc

red los light on ONT - no internet

Cant get through to sky, the service checker tools etc are no help & are not finding an issue.

 

Tried following them anyway & no joy. Reset ONT & router - nothing.

 

ONT has a static RED light on LOS.

 

Please can this be looked at ASAP! appreciate it


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45tc
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This message was authored by 45tc This message was authored by: 45tc Answer

Re: red los light on ONT - no internet

Seems to have been sorted overnight, was off for around 12hours 5pm-5am

 

doing some research etc seemed that there was an issue external to my property so im assuming openreach broke something somewhere & repaired it overnight!

 

Thanks!

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This message was authored by Highlinder This message was authored by: Highlinder

Re: red los light on ONT - no internet

Posted by a Superuser, not a Sky employee. Find out more

@45tc  Is this still the ongoing issue with the red LOS light on the ONT?



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45tc
Topic Author
This message was authored by 45tc This message was authored by: 45tc Answer

Re: red los light on ONT - no internet

Seems to have been sorted overnight, was off for around 12hours 5pm-5am

 

doing some research etc seemed that there was an issue external to my property so im assuming openreach broke something somewhere & repaired it overnight!

 

Thanks!

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