red los light on ONT - no internet

[45tc]

Cant get through to sky, the service checker tools etc are no help & are not finding an issue.

Tried following them anyway & no joy. Reset ONT & router - nothing.

ONT has a static RED light on LOS.

Please can this be looked at ASAP! appreciate it

[Highlinder]

@45tc  Is this still the ongoing issue with the red LOS light on the ONT?

[45tc · Accepted solution]

Seems to have been sorted overnight, was off for around 12hours 5pm-5am

doing some research etc seemed that there was an issue external to my property so im assuming openreach broke something somewhere & repaired it overnight!

Thanks!

[GeoSus]

I don't have any Internet connection and had to connect via my phone data, the red Los light is on, can you help fix this please. I did check status and says it's all working, but it's not

[Shea3]

Thats whats going in with mine also i have spent nearly 100 constably having to top my data up to connect my daughters tv and my tv to it else we would be sat here a week later with still no wifi apparently theres a outage in my area but never known a outage to last over a week and still no update on it, and they expect me to oay a £70 bill haha id rather to else where then give these anymore of my money if i go without wifi anylonger

[Sara22]

I have the same problem and cannot get through to sky. Can someone from sky contact me