"Review" button to regrade broadband gets me stuck in an infinite loop

[jonnbaxter61]

I am looking to regrade my broadband. I sign in and go to this page:

https://www.sky.com/mysky/broadband?irct=BNS-SHOP-SABB-HUB-BB&r=b

I think click "Review" which then loads this page

https://www.sky.com/shop/choose?shortCode=change-broadband-and-talk-no-boost&ec=true

However this pagde never finishes loading, and instead gets stuck in an infinte loop of reloading the page.

If I look in the web console this is what I see:

[Error] XMLHttpRequest cannot load https://bf03979hmm.bf.dynatrace.com/bf?type=js3&sn=v_4_srv_1_sn_6F7DE1BEE252F957092780E4D6D10CD4_app... due to access control checks.
send
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[Error] Unrecognized Content-Security-Policy directive 'prefetch-src'.
[Error] Fetch API cannot load https://skyport.sky.com/ due to access control checks.
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identities (liveperson-95b1d5c.min.js:32:953)
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(anonymous function) (liveperson-95b1d5c.min.js:40:1119)
Global Code (liveperson-95b1d5c.min.js:42)
[Error] Unrecognized Content-Security-Policy directive 'prefetch-src'. (x2)

[Highlinder]

@jonnbaxter61  Have you tried using a different browser to see if the same thing happens?

[jonnbaxter61]

Thanks for your reply.

I have tried Safari and Chrome on macOS. I have made sure my adblocker is disabled, but I have the same problem on both.

[Highlinder]

@jonnbaxter61  Would be best then to give Sky a call and see what they would like to offer you and explain that you are unable to see what the review price is. Just dial 150 on your landline and listen through the voice prompts.