poor speed to exchange hub for months

[garyjsmith249]

i have a issue where my account states that the speed is poor to the exchange hub and this has been the case for many months. when calling sky they dont seem to offer any fix and my speeds are below what my contract minimum speeds should provide. is it really the case that not work can be carried out to fix this 

[Highlinder]

@garyjsmith249 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[TimmyBGood]

@garyjsmith249 

If Sky has actually offered you early exit without penalty because they cannot deliver the GMDS then that probably indicates Openreach has no intention of addressing the issue: if they expect to roll out fibre optic in the area then this appears to be increasingly common.

[garyjsmith249]

 

[Chrisee]

@garyjsmith249 as I posted in reply your other post run the connection test in My Sky as thecsystem should offer a check by an engineer. If it doesnt talk to Sky.