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Discussion topic: poor connection on mobile phone and doorbell

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This message was authored by Zoe2705 This message was authored by: Zoe2705

poor connection on mobile phone and doorbell

Hi why have I got a poor connection with my phone? 
We has also just installed a ring doorbell and that is also saying poor connection. 
can you please help with this. 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: poor connection on mobile phone and doorbell

Posted by a Superuser, not a Sky employee. Find out more

@Zoe2705 Wifi signal levels in your home depend on the layout, type of construction and the level of interference so every home is different. Doirbell cameras are a common issue as they are often screwed to an outside wall with a double thickness which is almost guaranteed to have poor wifi!

 

You can help yourself by making sure your. Sky hub is in the best position which is out in the open on a surfacecabove obstructions like radiators. Beyond thst you may need more equipment to get decent WiFi speeds in every room. There are a buge number of possible solutions what you need depends on the problems your home poses. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: poor connection on mobile phone and doorbell

Posted by a Superuser, not a Sky employee. Find out more

@Zoe2705 Wifi signal levels in your home depend on the layout, type of construction and the level of interference so every home is different. Doirbell cameras are a common issue as they are often screwed to an outside wall with a double thickness which is almost guaranteed to have poor wifi!

 

You can help yourself by making sure your. Sky hub is in the best position which is out in the open on a surfacecabove obstructions like radiators. Beyond thst you may need more equipment to get decent WiFi speeds in every room. There are a buge number of possible solutions what you need depends on the problems your home poses. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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