@petercrighton
If there is an outage in your area it might be shown here:
https://www.sky.com/servicechecker
If there isn't then try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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