Discussion topic: out of date email address

This message was authored by: GGILL66 · ‎19 Sep 2024

I am trying to switch to Sky broadband - my email with my provider is out of date- I have changed it but Sky information is still showing my old out of date email. If contract send here I cannot switch. Tel no on help page is not connecting? how can I switch without doing it on line ?

This message was authored by: caesarome · ‎19 Sep 2024

Have you placed the order for Sky Broadband yet or are you in the process of doing it ?

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This message was authored by: GGILL66 · ‎19 Sep 2024

In process of doing it. I have updated new email with existing provider and getting sorry you are going emails from them on updated email. But tried again to switched to sky but still showing out of date email! I cannot press the button for switch as it would go to old email.

This message was authored by: Chrisee · ‎19 Sep 2024

@GGILL66 if the online system is not working give Sky a call as the agents should be able to sort this for you.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: out of date email address

out of date email address

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