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Discussion topic: not being able to connect to website or app
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This message was authored by: patandcaro
Message posted on 06 Jan 2025 09:45 PM
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not being able to connect to website or app
since i have upgraded to the sky hub 6, I'm having issues connecting to certain website or apps on the mobile when using the WIFI (for ex trainline, my banking app, arbor app). Anybody havving the same issues? I'm getting frustrated as i never had any issues with my previous hub....🙄
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jan 2025 06:40 AM
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Re: not being able to connect to website or app
@patandcaro check the setting for Sky's Broadband Shield as that may have been set too low and will block certain apps and sites. Assuming you are the account holder log into the My Sky app and go into Product Options to find the setting you need.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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