Discussion topic: no broadband

This message was authored by: kevy1972 · ‎25 Jan 2023

my internet went off few hours ago but checking says no problems in area ?

This message was authored by: Daniel0210 · ‎25 Jan 2023

@kevy1972

It could be local maintenance which is usually done overnight when most people are not using the internet.

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This message was authored by: Pierangelo · ‎25 Jan 2023

My internet is off from 2 hours in the middle of a working day. Very unpleasant.
checking online and says no issues in the area but clearly there is.

This message was authored by: TimmyBGood · ‎25 Jan 2023

@Pierangelo wrote:

checking online and says no issues in the area but clearly there is.

Important to note that 'no issues in the area' does not mean no fault or discontinuity with the circuit to your particular address: it's indicating there's no known wider problem affecting multiple addresses.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Pierangelo · ‎25 Jan 2023

Checked the status online now and it shows as "outage in your area".

Discussion topic: no broadband

no broadband

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