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Discussion topic: no address linked to my account and broadband is down

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Avatar for Pauline38
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This message was authored by: Pauline38

Message posted on ‎15 Jul 2024 01:07 PM

no address linked to my account and broadband is down

My sky broadband is down. When I log into my account to see what the issue is it tells me there is nothing linked to my account. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 Jul 2024 01:12 PM

Re: no address linked to my account and broadband is down

Posted by a Superuser, not a Sky employee. Find out more

@Pauline38 

You might need to link your account as per this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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