Discussion topic: new sky max hub not working, flashing green but devices say connected without internet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 23 Feb 2025 08:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
new sky max hub not working, flashing green but devices say connected without internet
new sky max hub not working, flashing green but devices say connected without internet, tried everything, turning device off, unplugging, removing cables, resetting.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 23 Feb 2025 08:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: new sky max hub not working, flashing green but devices say connected without internet
@Seamus8
This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 23 Feb 2025 08:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: new sky max hub not working, flashing green but devices say connected without internet
Mine is doing the slow green light. This means Your hub has been authenticated.
It will be ready to go in a moment. The light will turn white when it’s connected to the internet.
This is what mine is doing. Any idea how long this should take. Has been like this for 2 hours atm.
Message posted on 24 Feb 2025 07:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: new sky max hub not working, flashing green but devices say connected without internet
@Seamus8 if it is still not connected this morning power it down for a few seconds and try again if still stuck give Sky a call.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 24 Feb 2025 08:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: new sky max hub not working, flashing green but devices say connected without internet
I still have the old black hub, I connected it last night and it works with no problems. I have put the new hub back on this morning and will see if there is any progress when I get home from work. Just find it strange why the old hub works and the new one doesn't.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page