Broadband
0

Discussion topic: new hub showing red light

Reply
rylo1995
What's this?
This message was authored by rylo1995 This message was authored by: rylo1995

new hub showing red light

‎14 May 2024 06:55 PM

our new hub was activated today but showing a red light and not working? should this work even without having a landlines phone 

Report post
Post 1 of 3
337 Views
Reply
0 Likes
Reply

All Replies

Nigelb1972
What's this?
This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: new hub showing red light

‎14 May 2024 07:17 PM

If today is your activation date, it can take up til midnight for the order to complete 

Report post
Post 2 of 3
331 Views
Reply
0 Likes
Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: new hub showing red light

‎16 May 2024 04:48 PM

Posted by a Superuser, not a Sky employee. Find out more

@rylo1995  Normally when the router first boots it does a firmware update and this can take sometime. But should not be anymore than the stated time in the paper work that tells you about this in the box the router came in.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 3 of 3
295 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion