need to split wifi but cannot find box which needs to be unticked syncronization of 2.4 and 5 ghz

[Ahmadammar1]

Hi can anyone help or guide me to split 2.4 and 5 ghz bandwidths as i cannot see any option.

[Chrisee]

@Ahmadammar1 if you have one of the okder black Sky hubs these instructions work see Split Sky WiFi bands

The new white Hub 6 is different you canoot split the bands instead using the My Sky app you go into the Sky Max hub settings and under the Advanced settings go to Disable WiFi and temporarily turn off the 5GHz band then connect which ever devices you are having issues with. Once connected go back into the settings and re-ennable the 5GHz band and the device should stay connected.