moving house - sky glass & broadband

[Mellroze]

Hi. We're moving house soon - we have Sky Glass, and Sky Broadband. Do we need to give a certain notice period to change the broadband over, and do we just unplug/plug in at new house for the TV? Is any Engineer needed?

[TimmyBGood]

@Mellroze 

There's typically a substantial lead time for Openreach availability to sort out broadband: at least three weeks notice to the ISP is recommended.

The television you move yourself: if it's a different region then the regional channels won't change until Sky updates their records.  Obviously nothing works on Glass without broadband other than (potentially) Freeview reception through an aerial.

[TimmyBGood]

@Mellroze 

Putting the new address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[TimmyBGood]

@Mellroze 

https://www.sky.com/moving-home