Discussion topic: mini sky box,want to return it.
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Message posted on 24 Jan 2025 02:46 PM
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mini sky box,want to return it.
unable to use it
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Message posted on 24 Jan 2025 02:53 PM
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Re: mini sky box,want to return it.
@Brenda33 You've posted this on the broadband forum but the mini box you refer to will be a TV box, so which TV service do you subscribe to? Sky Q or Sky Stream?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 24 Jan 2025 03:15 PM
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Re: mini sky box,want to return it.
And why can't you use it?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 24 Jan 2025 06:39 PM
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Re: mini sky box,want to return it.
Note that returning a Q Mini box doesn't stop the associated Multiscreen subscription. The correct process is to cancel the subscription and then wait for Sky to request return of the hardware.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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