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Discussion topic: landline

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This message was authored by Huddersfieldtown0 This message was authored by: Huddersfieldtown0

landline

High trees in a neighbours garden are effecting the broadband and landline crackling. Open reach have identified the problem in the neighbours garden and asked them to cut the trees so they can access the telegraph pole in our garden. If they do not cut the trees back the problem won't go away and open reach will not go up the telegraph pole. What can Sky help us with to resolve this? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: landline

Posted by a Superuser, not a Sky employee. Find out more

@Huddersfieldtown0 

Very little I would imagine. Sky can't force the neighbours to do some pruning. Have you approached the neighbours and explained your predicament? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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