0

Discussion topic: iphone says WiFi password “incorrect”

Reply
This message was authored by The+scientist This message was authored by: The+scientist

iphone says WiFi password “incorrect”

Hello everybody. Was away for a few days. Turned off router. On reconnecting the router on my return I can't join the WiFi network on my iPhone (which previously connected every time). The phone connects perfectly ok to other WiFi networks. Broadband and TV are working fine. Just the iphone. Very frustrating and apparently an insoluble problem. any suggestions/ advice would be invaluable and gratefully received. Many thanks.

Reply

All Replies

This message was authored by JPR007 This message was authored by: JPR007

Re: iphone says WiFi password “incorrect”

Posted by a Superuser, not a Sky employee. Find out more

Try making the iPhone forget the WiFi network, then reconnect and re-enter the password. More often than not it's a device issue (i thingys are known to not play well with Sky kit and be niggly).

 

If that doesn't work, try turning the hub/router on and off again. Failing that do a hard reset of the router with the button hidden in the back with a small pen/pin. 

----------------------------------------------------------------------------------------------------------------------------------------------
Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

** No - I have nothing to do with Sky **
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion