internet connection comes up as unstable when I try to set up a tapo camera. I have a sky q router!

[Jillcoomer]

internet connection comes up as unstable when I try to set up a tapo camera. I have a sky q router!
I have done checks on the speed but that shows good speed. 

[Mr+Flibbles+86]

Hi there @Jillcoomer , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Jillcoomer 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.