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Discussion topic: iPad 2 (old device) won’t connect to router

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This message was authored by TOMUKBK This message was authored by: TOMUKBK

iPad 2 (old device) won’t connect to router

I have an old iPad 2 which works well for reading and watch movies but will not connect to my new sky fibre broadband router

it probably has to do with the security WPA-3

 

how can I change it to be able to connect old devices 

 

can I change it for 2.4 network only


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: iPad 2 (old device) won’t connect to router

Posted by a Superuser, not a Sky employee. Find out more

@TOMUKBK 

 

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to disable the 5Ghz WiFi band.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: iPad 2 (old device) won’t connect to router

Posted by a Superuser, not a Sky employee. Find out more

@TOMUKBK 

 

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to disable the 5Ghz WiFi band.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
TOMUKBK
Topic Author
This message was authored by TOMUKBK This message was authored by: TOMUKBK

Re: iPad 2 (old device) won’t connect to router

Thank you this worked well...
A follow-up, is there a way to separate the security for 2.4 & 5 Wifi, as i would want my newer devices on 5, and older on 2.4 where i would have WPA2 set?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: iPad 2 (old device) won’t connect to router

Posted by a Superuser, not a Sky employee. Find out more

@TOMUKBK 

 

Unlike previous Hub models there's no way to permanently unsynchronize and rename the two wireless bands.

 

It's also not possible to run different security levels simultaneously.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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