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Discussion topic: i can only pick up wi-fi in the room where my sky max hub is.

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This message was authored by: sue1221

i can only pick up wi-fi in the room where my sky max hub is.

i switched to fibre broadband. when connected i didnt have a great signal in the lounge. after soeaking to sky i was adviced to have a sky max hub. this seem to be worse i now only have a good signal in the room with the hub in. other rooms are poor . and i cant get to speak to any one on the phone 

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This message was authored by: JimM1

Re: i can only pick up wi-fi in the room where my sky max hub is.

@sue1221 When advised to get the Sky Max, did you also take the subscription addon at the same time?

This message was authored by: caesarome

Re: i can only pick up wi-fi in the room where my sky max hub is.

Posted by a Superuser, not a Sky employee. Find out more

@sue1221 

This link explains about the add on:

 

https://www.sky.com/help/articles/sky-wifi-max

 

If you get this added then Sky will supply you have up to 3 pods.

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