how strong is the ethernet cable to the router to the ont

[loverboi]

hi may i ask how strong is the ethernet cable to the router to the ont as example if you miskaly nudge the router is it a tight fit into the router and ont and theres no risk becoming disconected  any advidce and help and reasurace will be very very appreciated and thanks in advance 🙂

[FLC]

All ethernet cables latch into their sockets, so virtually impossible to accidentally dislodge. But if the cable is too short then the strain on the cable could cause connection issues, so there should always be some slack.

[loverboi]

hi thanks for the reply i have left slack i mean if you slip and just like nudge the cupboard/unit its on

[TimmyBGood]

@loverboi 

RJ45 plugs are reasonably robust, but not intended to be weight-bearing.  Their latching tabs also tend to slacken over time.

[loverboi]

im like you had the hub straight like if your ocd but nudge it just by walking passed and you elbow the unit its on and just nudges from straight sorry for the weird question

like off center

[loverboi]

and i made sure the router is on a solid unit and is not wieght bearing on the cable

[Chrisee]

@loverboi in my experience if the RJ45 connector is not positively locking into the socket its time to replace the cable given they are quite cheap and easily available. These cables are not that robust and can be damaged by bending or twisting so buy one thst is  long enough to have some slack. 

[loverboi]

@Chrisee @TimmyBGood @FLC sorry i forgot to say i had fftp 150 installed on friday the 28th of feb but during the install he didnt even ask if i like to keep the copper line as my dad was using the master socket and he was a little ignorant and said no your on fftp now so you plug your phone into the rear of the routr but i nsaid my dad was using the master socket on another isp but all he kept sayin your have to get a twin phone set if you want more phones but he didnt ask nothing he just cut the copper cable fromabove  the rectangle box on the wall and then removed from pole 😞 :?

[loverboi]

but a couple of weeks before the install on the 28th of feb i got the black and yellow cable sent through the post by sky thats the ethernet cable im using at moment

but im worried that it might mess with my connection if i turn hub off swap cable and go back to normal but with longer cable

[loverboi]

and it was openreach who installed it not sky i said ca you leave the copper line and he ignored me and waited for me to go away then he cut the cable and said now your be using the fftp connection may i ask should he cut without asking firstas he looked at the master socket and not seen a phone plugged in as dad was getting a replacement so would he have to contact his phone company to inform of the issue that openreach cut the copper line and would they just say we will give you a internet calls instead
 ect ?

[loverboi]

and the cable it tight in the hub 🙂

[Chrisee]

@loverboi whether a Sky engineer or an Openreach engineer performs a fibre install just depends on who is available. The standard fibre installation will disable the copper connection whether by physically cutting or simply stopping the service. If you specifically ordered the service as a second line then complain to Sky as your father's service provider should have been warned. In theory there can be a second service for your father's use using the same fibre connections although the ONT needs changing to one with multiple ethernet ports.

You can safely switch the ethernet cable between the ONT and the hub if concerned simply power down both before doing so. Reboot the ONT and then the hub. There is nothing special about the Sky cable it is a standard cat5e ethernet cable so can becswitched with any other one you can buy.