how do you talk to sky agents online ?

[David232]

does anyone no if there's a live chat to speak to a real person online

[Chrisee]

@David232 there is an online chat function but it is in heavy demand so you msy not see the link at all times. There is a chat team who support the forum but they can only dea l with certain issues. If you explain the problem one of the forum Superusers can  if escalate your post if the team can help.

[David232]

thank you for your reply what it is I placed a order it was delayed as I was still in process of leaving BT which I have done and I am no longer a BT customer as of yesterday but my order with sky is still delayed I spoke to someone on the phone who didn't really understand my issue but she said my hub will arrive today and go live today I have had message by text saying different so really confused 

[Nicola20101994]

My phone is still not on

[Daniel0210]

@Nicola20101994 

This isn't a pathway to speaking to an agent. Is this a mobile that you posted about a few weeks ago on the mobile board or your landline in which case what's the history to this.

[Nicola20101994]

Will you try and be off for six week and nothing and my bill is updated and I can't do nothing 

[Daniel0210]

@Nicola20101994 

You don't appear to have read my earlier reply. You've added to a thread on the broadband board but your issue is either with your landline or Sky mobile.

Please note:

This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.