Discussion topic: having an issue with my broadband
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Message posted on 22 May 2024 09:12 PM
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having an issue with my broadband
I am having broadband connection issue with very slow speed (5 mbps)
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Message posted on 23 May 2024 06:42 AM
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Re: having an issue with my broadband
@sirishach either click to run the full connection test in the My Sky app which will give youbthe currentvspedd your hub is connected at and if tgst is belowctge minimum for your line it should offer to book an engineer to check your line.
If the speed to the hub is fine then click to let itvtest the connection to your devices as poor wifi spedds are a common issue.
Alternatively post your hub's connection stats and forum members can probably help see Find your Sky Broadband router statistics
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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