20 Nov 2024 12:17 AM - last edited: 20 Nov 2024 12:18 AM
hi, i'm on Sky Broadband superfast, but on get 40-45MB download speed and went onto sky app and told me Full Fibre is available in my area. but went onto https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome and done a check but don't know what all that means in the chart, really i want to know if i did order full fibre, what type of work is involved to get it up and running in my property.
thank in advance
20 Nov 2024 08:18 AM
Posted by a Superuser, not a Sky employee. Find out more
'OH Feed with no anticipated issues'
means the optical cable would arrive from a nearby telephone pole, attach to an eaves height bracket, come down an external wall to ground level and go into an external enclosure (CSP)
From there a fibre pigtail runs into the building through a new drilled entry hole, and to an internal powered device (ONT - 'fibre modem') which the Sky Hub (router) is attached using ethernet cable.
20 Nov 2024 08:21 AM
Posted by a Superuser, not a Sky employee. Find out more@alistair.mck A fibre feed is available in your road delivered from a pole (OH= overhead). This means connecting to your home should be straight forward and is scheduled as a single visit (1 step in the install colomn). The engineer wil run an overhead fibre drop cable from the pole to your home. Attach it near roof level to the front and run down the wall probably close to the current copper phone line. That cable is fed to a new small grey plastic box near ground level.
The engineer will then agree with you where to fit the internal ONT unit which requires mains power power. Once agreed the engineer will run the internal fibre cable to a suitable point drill a hole and run the internal fibre cable to through the wall and connect in the grey external box they fit a plastic fitment to make the holecweather tight.
Usually takes a couple of hours and they ma. Check where you want the ONT and hub to be fitted before hand. They dont have to go where the current master phone sicket is but use thst as a rough guide. The engineers are usually helpful but there are practical limitations the ONT normally goes on an external wall at the fromt assuming thst is where the service will be run to.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion