full fibre 100 saying buffering when watch or streaming on tv or pc

[stevenroberts74]

Wife trying to watch on catch up and im trying to watch things on my pc and keeps saying buffering whats going on with sky ?

This to me isnt full fibre we shoundnt be these problems.

Also downloading apps onto our samsung tablets seems to take ages

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147