Hi there, I'm really hoping someone might be able to help me. Our broadband/wifi is terrible despite all the checks saying it's good. I need to download video files for work and they take hours rather than the minutes it takes my colleagues. I often have to go to my mum's to download things. It's not practical or professional but I've gone through all the steps over the phone and online and it doesn't seem to change anything. My two children love gaming so when we're all on it it's unbearable for us all. Updates to games again take hours rather than minutes like their friends. Does anyone have any suggestions? We live in a Victorian house with thick walls which might not be helping, but our neighbours don't seem to have the same problems and are with a variety of providers.
Here are my router statistics in case these can help shed any light...
Router Statistics
System Up Time: 96:44:42
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN PPPoA 74348051 120522803 0 0 0 96:42:25 LAN Up 33275693 17062860 6 1 0 96:44:42 WLAN (2.4 GHz) Up 5704721 4346884 0 1 0 96:14:24 WLAN (5 GHz) Up 61694226 41185683 0 2 2 96:12:57
Broadband Link Downstream Upstream Connection Speed 21023 kbps 1117 kbps Line Attenuation 17.5 dB 9.5 dB Noise Margin 8.9 dB 10.0 dB
