10 Sep 2022 04:11 PM
I am writing this as complaint that my broad band disrupted frequently and having problem in its low speed.
10 Sep 2022 04:49 PM - last edited: 10 Sep 2022 04:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mohammad+Asif wrote:I am writing this as complaint that my broad band disrupted frequently and having problem in its low speed.
May you please post your router stats, this can be done following the information in this link
Can you also run the Broadband Test, this can be done either via the MySky App on mobile data or use this link and post the results?
10 Sep 2022 04:50 PM
Posted by a Superuser, not a Sky employee. Find out more@Mohammad+AsifFirst off, you are not talking to Sky if you wish to complain follow the link below.
https://www.sky.com/help/articles/how-to-make-a-complaint
If you would like help with your connection,
Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion