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Discussion topic: disruption broadband and low speed

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This message was authored by Mohammad+Asif This message was authored by: Mohammad+Asif

disruption broadband and low speed

I am writing this as complaint that my broad band disrupted frequently and having problem in its low speed. 

 

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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: disruption broadband and low speed

Posted by a Superuser, not a Sky employee. Find out more

@Mohammad+Asif wrote:

I am writing this as complaint that my broad band disrupted frequently and having problem in its low speed. 

 


@Mohammad+Asif 

May you please post your router stats, this can be done following the information in this link

Can you also run the Broadband Test, this can be done either via the MySky App on mobile data or use this link and post the results? 

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"Sometimes, the only choices you have are bad ones, but you still have to choose"
This message was authored by Highlinder This message was authored by: Highlinder

Re: disruption broadband and low speed

Posted by a Superuser, not a Sky employee. Find out more

@Mohammad+AsifFirst off, you are not talking to Sky if you wish to complain follow the link below.

https://www.sky.com/help/articles/how-to-make-a-complaint 

 

If you would like help with your connection,

 

Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



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