25 Oct 2022 03:40 PM
Since last night i have not been able to connect to the internet on my phone or both of my sons xboxes. All lights on the router are green, devices are saying connected but not actually working. PC is connected but some wesite are not loading. I have tried resetting router and devices but still having the same problem. Up until last night all was working fine.
Thank you in advance for any help.
26 Oct 2022 09:07 AM
Posted by a Sky employeeHi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
28 Oct 2022 10:21 AM
Posted by a Sky employeeUpdate – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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