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Discussion topic: changing SSID on new white Sky max hub router

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This message was authored by AndyM1234 This message was authored by: AndyM1234

changing SSID on new white Sky max hub router

Just had new router from Sky.

I cant seem to find the menu where I can change the SSID. 

 

I have found the page where I can change the wifi password and would have expected to be ablke to change SSID there as well. But its all greyed out.

 

I believe I have clicked everywhere but can find a menu that allows me to change the SSID (and it is for both 2.4 and 5ghx options) 

 

 

 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: changing SSID on new white Sky max hub router

Posted by a Superuser, not a Sky employee. Find out more

@AndyM1234 the Sky Max hub's settings are in the My Sky app under product options the SSID etc can be changed by clicking on the pencil icon. You cannot searate the two WiFi bands on this unit.

 

If there is no entry for the hub sign out and exit the app and then reload it. If still stuck you will have to call Sky to get it added.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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AndyM1234
Topic Author
This message was authored by AndyM1234 This message was authored by: AndyM1234

Re: changing SSID on new white Sky max hub router

That should be CANT find a menue to change the SSID

This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: changing SSID on new white Sky max hub router

Posted by a Superuser, not a Sky employee. Find out more

@AndyM1234 the Sky Max hub's settings are in the My Sky app under product options the SSID etc can be changed by clicking on the pencil icon. You cannot searate the two WiFi bands on this unit.

 

If there is no entry for the hub sign out and exit the app and then reload it. If still stuck you will have to call Sky to get it added.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
AndyM1234
Topic Author
This message was authored by AndyM1234 This message was authored by: AndyM1234

Re: changing SSID on new white Sky max hub router

Doh, apparently you cant do it simply and sensibly through a PC interface, you have to use the My Sky app.

well done Sky in making simple things non obvious.

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